I recently came across a nasty error with only 1 document on our SharePoint intranet that just didn’t want to open anymore. Error message:
Sorry, we couldn’t open http://xxx.sharepoint.com/sites/…/yyy.xlsx”
After initial search on Google. I found this link.
Following those instructions didn’t work, but the idea was correct: delete the Office cache. So if those instructions don’t work for you either, follow these steps instead:
- Double click on the Microsoft Office Upload center, you can find this on your notification bar on the bottom right corner (default location):
- Go to settings:
- And click “Delete cached files”:
That should do the trick!